866-464-7871
704-985-1110
Monday - Friday
8:30 AM to 6:00 PM EST

Privacy Policy

Thank you for visiting Hoists Direct website and reviewing our privacy policy. We strive to deliver outstanding products, services and experiences. We value your business and, most importantly, your loyalty. We recognize that privacy is an important issue. Our privacy policy is clear: We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

Here is how we handle information about your visit to our website:

Information Collected and Stored Automatically

If you do nothing during your visit but browse through the website, read pages, or download information, the only information we collect are the pages you request and the date and time you request them, the name of your internet service provider, the browser and type of machine you are using. We use this information to improve the usefulness of our website and measure site activity. We do not track or record information about individuals and their visits.

If You Send Us Personal Information

If you submit your resume through our website, we use your personal information only in considering your application for employment. This information is shared only with Hoists Direct company employees involved in making hiring decisions.

If you choose to provide us with personal information by requesting a catalog, placing an order or sending an e-mail through our website, we use that information to help us respond to your request. Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer now or in the future. We will not call you regarding any promotions or share your telephone number with any other company other than for the express purpose of delivering the purchased product or service requested by the customer now or in the future. If you order a product from us or request a catalog, you are placed in our customer file and will receive transactional emails, promotional emails and/or marketing mailers. If you do not wish to receive promotional e-mails or marketing mailers from us, simply email us at [email protected] to be removed from our customer file.

Email Usage

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc.

Potential Future Modifications

This Privacy Policy was last updated on February 12, 2019. Hoists Direct LLC reserves the right to change, modify or amend this policy at any time. Use of this website after modification implies that you consent to this Privacy Policy as modified.